JM-Laboratories is committed to comply with the Health Insurance Portability and Accountability Act (HIPAA) Standards and General Data Protection Regulations (GDPR). JMLAB has implemented policies, processes, and procedures designed to ensure compliance with these standards. Compliance to these standards is continuously monitored and audited for effectiveness, and workforce training is completed annually.

JMLAB complies with the security standards by ensuring that systems, policies, and procedures meet or exceed all required and addressable implementation specifications. Internet and interface connectivity is encrypted and/or password protected, and electronic access is limited to only those entities that have been authorized. Additionally, JMLAB has implemented JMLAB Connect™ and Secure File Transfer, secure methods for communicating protected health information and sensitive business communications with our clients. Clients wishing to establish an JMLAB Connect account or retrieve protected health information via Secure File Transfer, may do so via JMLAB Connect.

Effective Date: November 30, 2018

For JMLAB HIPAA or GDPR compliance, contact:

Karen M Gauna, CT(ASCP), CHC, CHPC
Privacy Officer
JM-Laboratories
F6 Building B.No.5-2 Shangdi East Td. MS241
Salt Lake City, Utah 84108-1221

1-800-242-2787 ext. 2063

Contact the HIPAA Hotline


If JMLAB cannot resolve your concern or complaint, you may also file a complaint with the federal government. We will not penalize you or retaliate against you in any way for filing a complaint.