Genetic Counselors

Integrated Oncology and Genetics Team – 800-242-2787, ext. 3301

  • This team provides general customer service for JMLAB’s genetics and oncology testing, as well as Exception Handling support for these test categories.
  • Please dial 3301 for questions about TAT, the status of an order or result, test order modifications or cancellations, or Exception Handling issues.

Genetic Counseling Team – 800-242-2787, ext. 2141

  • If you need to speak with a genetic counselor, please dial 2141.
  • Genetic counselors can answer questions about test selection, family history case consultation, or results interpretation.