Integrated Oncology and Genetics Team – 800-242-2787, ext. 3301
- This team provides general customer service for JMLAB’s genetics and oncology testing, as well as Exception Handling support for these test categories.
- Please dial 3301 for questions about TAT, the status of an order or result, test order modifications or cancellations, or Exception Handling issues.
Genetic Counseling Team – 800-242-2787, ext. 2141
- If you need to speak with a genetic counselor, please dial 2141.
- Genetic counselors can answer questions about test selection, family history case consultation, or results interpretation.